• Privacy policy
We want you to trust us to take all necessary steps to protect your confidentiality. So please read this Privacy Policy and understand what kind of information we gather from our web-site and applications, and the specific measures we take to protect your personal information


1.    When you decide to make use of our Website, the only personal information that we will collect from you is the following -
1.1    your name and surname;
1.2    your email address;

2.    When you place an order or purchase a product from our store we will need to add the following information, this information we store under your user profile –
2.1    your physical delivery address
2.2    your mobile number

3.    It is your responsibility to update any of your personal information should your details change and you order further products from us.

4.    This Website (and all websites) makes use of “cookies”. A cookie is the term given to describe a type of message that is given to a Web browser by a Web server.  The main purpose of a cookie is to identify users and possibly prepare customized Web pages or to save site login information for you. When you enter a Web site using cookies, you may be asked to fill out a form providing personal information; like your name, e-mail address, and interests. This information is packaged into a cookie and sent to your Web browser, which then stores the information for later use. The next time you go to the same Web site, your browser will send the cookie to the Web server. The message is sent back to the server each time the browser requests a page from the server. A Web server has no memory so the hosted Web site you are visiting transfers a cookie file of the browser on your computer's hard disk so that the Web site can remember who you are and your preferences. This message exchange allows the Web server to use this information to present you with customized Web pages. So, for example, instead of seeing just a generic welcome page you might see a welcome page with your name on it.

5.    Should you decide to share your personal information with us, it is your responsibility to provide accurate and current information, and not to impersonate or misrepresent any person or entity or falsely state or otherwise misrepresent your affiliation with anyone or anything.

6.    The Personal information provided to us on the Site will be handled in an appropriate and considerate manner. Without limiting the foregoing and in order to provide you with the best service, www.xperiastore.co.za  may have to collect, use and disclose your Personal Data for the purpose of, for example (i) the requested function or activity that you choose; (ii) for you to get access to certain products or services; (iii) for us to provide you with customer services; or (iv) or for a purpose specifically stated on the relevant area of the Site that you visit.
www.xperiastore.co.za always reserves the right to use and disclose Personal Data for the purpose of conducting direct marketing.
www.xperiastore.co.za may use or combine the Personal Data you provide on the Site with other information that we may collect from you or from third parties in order to more effectively tailor, improve and develop the Site, functions, activities, products, services, applications and offerings to you, and to overall enhance the user experience.
In order to provide you with updated services at all times, www.xperiastore.co.za may share the Personal Data with certain third parties. Any such third party is required to treat your Personal Data with no less restrictive terms as set out in these privacy terms.
www.xperiastore.co.za ´s Terms of Privacy do not apply when you are using third party applications. Such third party applications may contain their own privacy policies that you should review.

7.   SXStore (Pty) Ltd  t/a www.xperiastore.co.za will never use your personal information for other purpose than stated above without your written consent. We will not use or disclose your personal information to third parties without your consent, unless the use or disclosure is -
7.1    required in order to comply with applicable law, order of court or legal process served on SXStore (Pty) Ltd  t/a www.xperiastore.co.za; and/or
7.2    necessary to protect and defend the rights or property of SXStore (Pty) Ltd  t/a www.xperiastore.co.za.
7.3    We will be entitled to disclose your personal information to those of our employees and/or third party service providers who assist us to interact with you via our Website or email, and thus need to know your personal information in order to assist us to communicate with you properly and efficiently. We will ensure that all such employees and/or third party service providers having access to your personal information are bound by appropriate and legally binding confidentiality and non-use obligations in relation to your personal information.

8.    We will -
8.1    treat your personal information as strictly confidential;
8.2    take appropriate technical and organisational measures to ensure that your personal information is kept secure and is protected against unauthorised or unlawful processing, accidental loss, destruction or damage, alteration, disclosure or access;
8.3    promptly notify you if we become aware of any unauthorised use, disclosure or processing of your personal information;
8.4    provide you with reasonable evidence of our compliance with our obligations under this policy on reasonable notice and request; and
8.5    upon your request, promptly return or destroy any and all of your personal information in our possession or control.

9.    We will not retain your personal information longer than the period for which it was originally needed, unless we are required by law to do so, or you consent to us retaining such information for a longer period.

10.    SXStore (Pty) Ltd t/a www.xperiastore.co.za will not accept liability should you share your information with a 3rd party site that may be linked to our website through our own initiative or through an unknown initiative. An example of this would be if we had a 3rd party website or company advertising on our website in order to generate leads for their own business or if a user posted or shared a comment that linked to another website.

11.    Should you have any inquiries concerning Personal Data held by us or our policy, please send an email to: enquiries@xperiastore.co.za